• Lead Time: The lead time on the product page refers to production time and doesn’t include shipping. Any customisations and nameplates will extend the lead time.
• Shipping Times: If you’re in Mainland UK, next-day weekday delivery is available. Pre 10.30am and pre-12.00pm deliveries can be arranged for an additional surcharge, as can Saturday and Sunday deliveries. Please phone or email us for a quotation.
• Tracking: Once your order has shipped, you’ll receive tracking info so you can track its progress.

Yes, you are more than welcome to come visit our factory in Essex and collect your trunk. Please contact us upfront and arrange a suitable time and date. Our address is:

Logicline Trunks Limited, Unit3, High House Farm,
Barling Road, Southend on Sea, Essex, SS3 0LZ, UK

We accept all major debit or credit cards as well as PayPal. If you prefer, we do also accept Bank Transfer (BACS) or we can send you a PayPal invoice. For customer collection from our factory, you are welcome to pay upon by card or cash.

We operate an HTTPS website this uses Hypertext Transfer Protocol Secure (HTTPS) to encrypt the connection between the website and the user’s browser. The “S” in HTTPS stands for “Secure” and indicates that the website has an SSL/TLS certificate installed. 

We do accept purchase orders; however, please note that additional terms and conditions may apply. For further details, please feel free to email us, and we’ll be happy to assist you.

This is handled on a case-by-case basis. Please email our team for more information. In general, we may be able to offer discounts for bulk orders, charities, the NHS, or the Armed Forces.

Yes, replacement keys are available for our key operated cabin lock trunks and can be ordered online from our accessories section.

We are able to carry out small-scale repairs on trunks in certain cases, such as replacing damaged lining. However, we are unable to undertake larger repairs, including replacing panels or rivetted fittings.

Not always. For general storage or light use, a standard trunk is usually sufficient. However, if your trunk will be used frequently, for heavy loads and stacking or sitting on, or for travel, a reinforced (double strength) lid or base is recommended for extra durability and protection.

Good maintenance can really keep it looking great and functioning well for many years.

For Alloy Fascia

• Wipe with a Lightly Oily Cloth: If your trunk has an alloy fascia and it’s exposed to damp conditions, it’s important to protect the metal from rust or corrosion. Wiping it down with an oily cloth (like a soft cloth with some mineral oil or a specialized metal care product) helps create a thin protective layer. This will keep the metal shiny and prevent moisture damage.
• Tip: Make sure the cloth isn’t too oily or wet—just a light wipe should be enough to keep moisture at bay.

For Colored Fascia

• Dustpan and Brush: If your trunk has a colored fascia, it’s important to avoid harsh cleaners or abrasive materials that could scratch or damage the surface. A simple dustpan and brush set is a great way to remove dirt or dust without causing any damage.
• Tip: Regularly dusting or wiping down the colored fascia with a microfiber cloth can help prevent dirt build-up and preserve its finish.

For Locks

• Oil the Locks: Locks tend to get stiff over time, especially if they are exposed to moisture. Once a year, apply a small amount of oil (like silicone spray or lock oil) to the mechanism. This will keep the locks functioning smoothly and help prevent them from sticking or seizing up.
• Tip: Avoid using too much oil, as excess lubricant can attract dust or dirt and cause gunk build-up.

General Tips

• Dry Environment: If possible, try to keep the trunk in a dry, well-ventilated area to prevent long-term moisture exposure.
• Storage: If you’re storing it for a long time, consider covering it with a breathable cloth (not plastic) to protect it from dust and moisture.

Yes, many delivery services offer the option to have your order delivered to a safe place, such as a porch, shed, or a designated safe location at your address. You can leave a comment during the checkout process or by amending your tracking instructions once we have shared this information with you